Terms and Conditions

Sri Sarvalakshmi Silks

Welcome to Sri Sarvalakshmi Silks. By purchasing from us or using our services, you agree to comply with and be bound by the following Terms and Conditions. We request that you read them carefully before placing an order.

Product Information

All our sarees are handcrafted using traditional weaving techniques. As a result, slight variations in color, weave, texture, and finish may occur. These are not defects but natural characteristics of handmade silk products.

The color of the sarees may vary slightly due to photographic lighting, device display settings, or screen resolution.

Customized or special designs are created strictly based on the customer’s confirmed specifications and requirements.

Pricing & Payment

Prices are subject to change without prior notice due to fluctuations in market conditions and fabric availability.

Once an order is confirmed, the price at the time of confirmation is considered final.

Full payment must be completed before dispatch of the product.

We accept payments via UPI, bank transfer, and cash (cash payments are accepted in-store only).

Order Confirmation

Orders are confirmed only after receipt of full payment or an agreed advance payment.

Bulk and wholesale orders may require a non-refundable advance deposit.

Shipping & Delivery

We ship across India and to more than 40 international countries.

Delivery timelines may vary depending on the destination and, for international shipments, customs processing procedures..

Orders are shipped through reputed courier partners, and tracking details will be provided.

Sri Sarvalakshmi Silks is not responsible for delays caused by courier services, customs clearance, or unforeseen circumstances.

Returns & Exchange

Due to the nature of silk sarees and customization, returns or exchanges are not accepted unless there is a verified manufacturing defect.

Any defect must be reported within 24 hours of receiving the product, along with clear photo or video evidence recorded during unboxing.

Refunds are not applicable for bulk orders, customized products, or discounted items.

Cancellation Policy

Order cancellations are accepted only before the order processing has begun.

Custom-made or special request orders cannot be cancelled once confirmed.

Intellectual Property

All designs, images, product descriptions, website content, and social media materials are the exclusive property of Sri Sarvalakshmi Silks.

Unauthorized reproduction, copying, or use of any content is strictly prohibited.

Customer Responsibility

Customers are responsible for providing accurate contact details and delivery addresses at the time of placing the order.

We are not liable for failed deliveries due to incorrect address details, customer unavailability, or refusal to accept the shipment.

Dispute Resolution

Any disputes arising out of purchases or services shall be subject to the jurisdiction of Kanchipuram, Tamil Nadu only.

Contact Information

For any questions, support, or assistance, please contact us:

📞 WhatsApp: +91 9976328080 📧 Email: info@kanchipurampattu.com