Privacy Policy

Sri Sarvalakshmi Silks

At Sri Sarvalakshmi Silks, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us.

Information We Collect

When you engage with us through purchases, inquiries, or website visits, we may collect the following information:

Name, residential address, email address, and phone number

Order details and shipping information

Payment transaction details (processed securely through authorized payment gateways)

Communication records via WhatsApp, email, phone calls, or other platforms

Note: We do not store your debit/credit card details or banking information on our systems.

How We Use Your Information

Your information is used for the following purposes:

To process and fulfill your orders

To send order confirmations, invoices, and shipping updates

To respond to inquiries and provide customer support

To share relevant product updates, offers, or promotional information

To improve our services, website performance, and overall shopping experience

We do not sell, rent, or trade your personal information to third parties.

Data Sharing

We may share your information only with:

Trusted delivery and logistics partners to complete your order

Authorized payment gateway providers for secure payment processing

Legal or regulatory authorities when required by law

All third-party partners are expected to maintain appropriate confidentiality and data protection standards.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

Enhance user experience

Analyze website traffic and performance

Personalize content and offers

You may choose to disable cookies through your browser settings; however, certain website features may not function properly as a result.

Data Security

We implement reasonable and appropriate security measures to protect your personal data from unauthorized access, misuse, alteration, or loss.

All sensitive information is transmitted using secure communication channels and trusted payment systems.

Your Rights

You have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate or incomplete information

Opt out of marketing communications at any time

Request deletion of your personal data, subject to applicable legal obligations

To exercise these rights, please contact us using the details below.

Updates to This Policy

We reserve the right to update or modify this Privacy Policy as necessary. Any changes will be posted on our website along with the revised effective date.

For any questions, concerns, or support regarding this Privacy Policy, please contact us:

📞 WhatsApp: +91 9976328080 📧 Email: info@kanchipurampattu.com